Returns & Refunds policy

Return and Refund policy Return We have a 2 hours return policy, which means you have 2 hours after receiving your item to request a return. Once the return product is received it will be inspected and the return will be approved within 5 hours. 

We will notify you once we’ve received and inspected your return, and let you know if
the refund was approved or not. If approved, you’ll be automatically refunded on your
original payment method within 10 business days. Please remember it can take some
time for your bank or credit card company to process and post the refund too. If more
than 15 business days have passed since we’ve approved your return, please contact
us at laktusdairy@gmail.com

.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:
 

  • The product are in the original packaging

The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.

  • The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

  • The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address: Laktus Organic farm , Piprali Circle , Sikar

Laktus Organic Farm

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail laktusdairy@gmail.com or CALL – 9549880707

Thank you